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Four business owners walk into a room. Which one are you?

  • Writer: Mark Franklin
    Mark Franklin
  • 2 days ago
  • 7 min read
Image for four different business owners (each is a head shot in a brightly-coloured circle). Overlaid is text that reads "Four business owners walk into a room. Which one are you?"

Here are the two non-negotiable questions I ask everyone I work with, usually fairly early on in our time together.

  1. What is it you really want (and I mean REALLY want)?

  2. Why is that so important to you that you are prepared to embrace your Fears and take the brave action required to make it happen?


Some people know exactly what they want but can't quite make themselves act on it.


Others are taking plenty of action but feel like they are moving in several directions at once rather than towards anything in particular.


Some feel both things simultaneously, which is its own special kind of exhausting.


What they are describing, without necessarily having the language for it yet, is a gap in either clarity or bravery. And understanding which one is holding you back is, in my experience, one of the most useful things any independent business owner can do.


The solution to a clarity problem looks completely different to the solution to a bravery problem. And if you are applying the wrong one, you will keep spinning.


(If the concepts of clarity and bravery are new to you, this earlier post is a good place to start before we go deeper here.)


Clarity and bravery: not the same thing

It is tempting to treat these two things as variations of the same theme. They are not.


Clarity is about direction – It is the quality of knowing what you actually want, why it matters to you, and what kind of actions would meaningfully move you towards it. Without clarity, you are not short of effort or even talent. You are short of a target. Everything you do has potential value, but nothing quite accumulates into momentum because it is not all pointing the same way.


Bravery is about action in the presence of uncertainty – You can have complete clarity about what you want and still find yourself frozen at the threshold of doing something about it, because the doing feels risky, or exposing, or just uncomfortably new. That is a bravery problem, and no amount of further planning or research is going to solve it.


The instinctive response to both feelings tends to be the same: do more thinking, more preparation, more research, more planning. Which helps with neither but keeps you busy enough to feel like you are making progress when you are not.


Four business owners walk into a room. Which one are you?

In my book (How to Embrace the Four Fears® of Business Ownership) and in the work I do with clients, I use a simple matrix to plot where someone is at any given moment. Two axes: clarity on one, bravery on the other. Four quadrants. Four characters.


The Clarity vs Bravery Matrix. Four quadrants around two axes (clarity and bravery). In each quadrant is an avatar whose personality is reflected by their levels of clarity and/or bravery.

Four business owners walk into a room, which one are you? You will recognise at least one of them. You may have been all four at different points in your story. And it does not matter what you do, it just reflects where you are right now.


Fearful Fred: stuck and overwhelmed (low clarity, low bravery)

Fearful Fred cannot quite put his finger on what is wrong. The lack of clarity is draining his confidence, and the lack of confidence is making it harder to get the clarity he needs. It is a loop, and it is exhausting.


Fearful Fred is not lazy or incapable. He is stuck. And the cruellest thing about being stuck is that it can look, from the outside, a lot like not trying hard enough.


Self-Aware Sally: ready to move but not sure where (low clarity, high bravery)

Self-Aware Sally knows something needs to change. She can feel it. She is not afraid of hard work or difficult decisions, and she is aware enough to know that her inner critic has been getting in the way. What she does not yet have is a clear enough picture of where she is heading to channel all of that energy effectively.


What I love about Self-Aware Sally: she has put her hand up. She knows she needs help and she is not too proud to say so. In my experience, that act of honesty is considerably braver than it looks.


Blossoming Barry: moving forward, building confidence (high clarity, low bravery)

Blossoming Barry knows what he wants. He has a clear enough vision of where he is heading and, on a good day, the actions he needs to take are obvious to him. The problem is that taking those actions consistently, especially the uncomfortable or risky ones, is harder than the vision makes it look.


Blossoming Barry is making genuine progress, though. Slowly and imperfectly, but genuinely. And each time he takes an action and survives it (better still, benefits from it), his confidence grows a little. He is building something. It just does not feel that way from the inside yet.


Fearless Freya: clear, committed, and ready for whatever comes next (high clarity, high bravery)

Fearless Freya is not actually fearless – this is an important point to note. What she has is a clear enough picture of where she is heading. So that when The Four Fears® surface (and they will from time to time), she has enough context to put them in their place relatively quickly.


She has built habits that support her bravery. She has done enough of the hard things to know she can survive them. And when something knocks her off course, she bounces back faster than she used to, because she knows what she is aiming for.


The goal is not to be Fearless Freya permanently – that is not a realistic truth and, honestly, not even possible. The goal is to spend more time in that top right quadrant and to recover more quickly when life inevitably pulls you elsewhere.


Which one sounds most like you right now?

Give it genuine thought, because most people's instinct is to self-identify as Blossoming Barry. Barry feels safe. Barry is making progress. Barry suggests that things are basically fine, just not quite where they should be yet.


But some of the people who think they are Blossoming Barry are actually Fearful Fred. And some Fearful Freds have far more in common with Self-Aware Sally than they realise.


The most reliable way to find out is to take the free Business Bravery Quiz, which gives you your actual clarity score and your actual bravery score based on your answers rather than your self-perception.


Four minutes. Surprisingly revealing.


What to do depending on where you are

If you are Fearful Fred: resist the temptation to try to solve clarity and bravery simultaneously. That tends to produce paralysis rather than progress. Start smaller. Pick one area of your work, just one, and ask: what would a good outcome look like here in three months? You are not solving the whole picture. You are just finding one corner of it to focus on first.


If you are Self-Aware Sally: your bravery is already there. What you need is a structure to point it at. The Five Whys exercise (also covered in depth in the book) is particularly useful here. It takes you past the surface-level answer to what you want and down to the deeper reason that will actually sustain you when things get hard. Once you find that, the direction tends to become considerably clearer.


If you are Blossoming Barry: keep going and pay close attention to the evidence you are generating. Every action you take, however imperfect, is building a body of proof that you are capable of this. The problem is that bravery built slowly tends to be invisible from the inside. Keep a record of what you do and what happens as a result. Read it back. Your confidence is growing whether or not it feels like it.


If you are Fearless Freya: brilliant. Now the question is not how to get here but how to stay here more of the time, and how to rebuild more quickly when you inevitably slip. What are the two or three recurring actions that, when you do them consistently, keep you in that top right quadrant? Protect those first.


You are not stuck in your corner

One thing worth being clear about: none of these four quadrants is permanent.


Carol Dweck's research on growth mindset demonstrates that our capacity for both learning and confidence is considerably more fluid than we tend to believe. Bravery develops through repeated exposure to uncomfortable action and the discovery that we survive it. Clarity develops through honest reflection and the willingness to make decisions even before we feel fully ready.


Both are buildable. Both are habits as much as they are traits. Fearful Fred can become Blossoming Barry. Self-Aware Sally can become Fearless Freya. The matrix is not a linear path: it describes where you are (not where you are destined to stay).


And none of this is exclusive to people who would describe themselves as creative in the traditional sense. The Four Fears® show up in every kind of independent business, for the consultant, the coach, the tradesperson, the specialist, the advisor, the maker. Wherever someone is building something of their own and genuinely cares about doing it well, the matrix tends to apply.


Over to you

If you want to know which of the four you are right now, the Business Bravery Quiz will tell you in three minutes. Your personalised clarity and bravery score, your position on the matrix, and specific next steps based on where you actually are.


The full Clarity vs Bravery Matrix, along with the Five Whys exercise (and a lot more), is also in the book if you want to go deeper.


Or, if you would rather just talk through where you are and what might help, a free 30-minute call is always an option. No agenda, no pitch. Just a useful conversation.


Mark Franklin is The Four Fears® Guy: a transformational mindset coach and speaker working with people who are building something of their own. Drop a comment below. Which of the four speak to you most right now? I am always curious and, when you give it a little thought, the answer might surprise you.

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